Q. Do I need to set up an account to order from Zephlinear.

A. No, we don’t ask customers to create accounts, can checkout as a guest.

Q. Will I be notified when my order is dispatched?

A. Yes you will receive an email to the address provided with a tracking number.

Q. What if my order doesn’t arrive?

A. We hope this doesn’t happen but if your order hasn’t arrived by the expected date please contact us at sales@zephlinear.com with your order number.

Q. How do I care for my Zephlinear Couture items?

A. All of our products come with individual care instructions. You can also find these details with the product description in our shop.

Q. What payment methods do you accept?

A. We accept all major credit cards as well as Apple Pay.

Q.  Can I track my order?

A. Yes. We send all our deliveries through Special Delivery which is tracked & has to be signed for.

Q. Can I request a bespoke size or commission.

A. Yes! We love working with clients on bespoke orders. Just drop us a line to sales@zephlinear.com with some information on what you want and we’ll be in touch.

Q. I love your ready to wear range. Do any of them come in different colours?

A. We can create any of of our collections in a range of bespoke colours. Contact us at sales@zephlinear.com to discuss your requirements.